DIDIER DUBOT currently offers free worldwide shipping to most countries! For a detailed list, please check out our FAQ page.

All DIDIER DUBOT  products are shipped from Seoul, South Korea. Processing time ranges from 3-12 business days and customers can expect to receive their purchase within approximately 15 - 20 business days with standard shipping after processing.

International orders may be subject to customs or import duties and tax charges once they reach their destination country. Customers are fully responsible for all charges regarding such matters; therefore, please check with your local customs office carefully.

Please note: For shipments to the United States, the previous USD 800 duty-free threshold has been removed, and all imported jewelry items are now subject to duties and taxes regardless of value.

If, for some reason you're unhappy with your order, we accept returns on all qualifiable products.

In order for a full refund, the customer must send a notification through email (support@didierdubotglobal.com) and provide a photo of the product within 30 days of receipt/delivery.

Please kindly note that we are not based in the U.S., and unfortunately, we do not have a domestic return label system in place. Please use any reliable shipping service with tracking.

You may request for an exchange, but customers are fully responsible for the return shipping fees.

Depending on the design, customized jewelry can take up to 2 weeks to be produced.

- For some customization, a slight increase in price can occur.

- DIDIER DUBOT will not accept returns of customized jewelry (including size change), as these pieces were created especially for the customer's request.

- That not all DIDIER DUBOT jewelry is available for customization, which includes gold karat change, gold color change, size or length change. To check further details, please contact us by email at support@didierdubotglobal.com.