We would love to help! Please check our FAQ list and for any further inquiries, visit the Contact Us page.


Where do you ship to?

Where do you ship from?

What is the delivery timeline?

What are the duties and fees?

How do I track my order?

Why is my order being returned back to Korea?

What carriers are available?

How do I view my order confirmation?

Why is my order being canceled?

Order Process

How is your order processed?

Returns / Refunds / Exchanges

What is the return policy?

What is the exchange policy?

How much is the return shipping fee?

Where do I send my return?


Do you offer a warranty?

Jewelry Care

How to store your jewelry?


- To show our appreciation to our customers, DIDIER DUBOT offers luxury gift box for all our customers. All products are packaged in a  luxurious gift box with an official warranty.