Shipping policy

 

At DIDIER DUBOT, we strive to offer a smooth and reliable international delivery experience. All orders placed on our global website are processed and shipped from Seoul, South Korea using DHL Express, our primary international logistics partner.

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🌍 Countries We Ship To – Free Worldwide Shipping

We offer free standard shipping via DHL to the following regions:

🇪🇺 Europe

Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City.

🇺🇸 North America

Bermuda, Canada, Costa Rica, Dominica, Dominican Republic, El Salvador, Greenland, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Puerto Rico, United States, Virgin Islands (US & British).

🇦🇷 Central & South America

Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela.

🇦🇸 Oceania

Australia, Fiji, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, New Zealand, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu.

🇿🇦 Africa

Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo (Republic), Congo (Democratic Republic), Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.

🇦🇪 Middle East

Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates, Yemen.

🇦🇸 ASIA

Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Timor-Leste, Vietnam, Hong Kong SAR, Japan, Mongolia, Taiwan, Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, Sri Lanka.

(South Korea, China Mainland & Hong Kong excluded – see below).

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❌ Regions We Do Not Ship To

We currently do not ship to the following regions:

Mainland China & Hong Kong SAR

Orders for these regions can be placed through our official local sales channels (check the shop list here).

South Korea

Orders within South Korea are available through:

• Our offline boutiques (check the shop list here)

• Our official Korean website: https://didierdubot.co.kr/
  Since domestic fulfillment is handled locally, international shipments are not available for South Korea.

Russia & Ukraine

Due to the current geopolitical situation, we have temporarily suspended shipping to Russia and Ukraine until further notice.

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🕒 Processing Time

• Orders require 3–12 business days to be prepared.

• Processing may take longer during high-volume periods, holidays, or when additional production time is required.

• Orders are processed Monday–Friday (KST).

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📦 Shipping With DHL Express

DHL Express is our exclusive global delivery partner.

Estimated Delivery Time

• 15 business days (standard DHL international shipping)

• Delivery times vary by destination due to customs, weather, or seasonal traffic.

Tracking

Once your order ships, a DHL tracking number is emailed to you for real-time shipment updates.

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💰 Taxes, Duties & Import Fees

🇺🇸 United States (Updated: Effective August 29, 2025)

Starting August 29, 2025, U.S. Customs and Border Protection (CBP) has removed the former USD $800 duty-free threshold.
Under the new regulations:

• All U.S. orders above USD $1 are subject to import duties and taxes.

• Estimated total import charges range from 15% to 30%, depending on the jewelry category, materials, and final customs classification.

• DHL or U.S. Customs may contact you to collect duties, taxes, and processing fees before releasing your parcel.

• All import fees—including duties, VAT, customs brokerage, and handling fees—are the customer’s responsibility.

Important Notes

• If the customer refuses to pay duties or taxes, DHL may return the parcel to us.

Other International Destinations

• Import duties, VAT, and customs fees vary by country.

• DHL may request payment before releasing your shipment.

• Customers are responsible for all import fees charged by their local customs authorities.